Ever since I went to China for work, I have had the habit of buying daily items online; Chow mein, groceries, toilet papers,
sex toys, etc.
Today while having a conversation in my Whatsapp group on Shopee, I got curious on how much I have spent on the platform. So I pulled the data off Shopee and tabulated it in Microsoft Excel.
IT turns out, since late 2019, I have spent close to RM38,000 on the platform!
I am not remotely surprised given that I am buying literally everything on the platform. From hobbies to gadgets to groceries.
E‑commerce is nothing something new to me. Back in the days way before Lazada and Shopee, there was Amazon, Taobao, and certainly 11street. I won’t say the amount that I have spent on the platform to be extraordinary given that my locality, shopping online is much more economical for me.
But it is sad to see how the general Malaysians not being able to embrace the e‑commerce as a whole. Looking at Shopee’s review it is sad that the amount of trust that we have on the platform. I mean, when I click on ‘Product Review’ I would want to read on, well the review of the product! Whether the item arrive sooner or later than expected, that is secondary, in my opinion. but look that these review!
Seriously meh? It does say Product Review in the header, not Seller Review, or Have You Received your product review. It’s PRODUCT REVIEW, so you write about the product. If you have not tried the product, then you don’t review!!11one
In comparison, on Amazon you do get the actual product review.
Often times, we read about people purchasing items from Shopee and did not receive the said item, or the item was DOA (dead on arrival). If you have purchased an expensive item, would not not be so much of a common sense to 1, not accept an item if there was already physical damage on the packaging? Or 2, record a videp of unboxing when there were obvious damage on the packaging, or 3, record a video of the unboxing when the weight is out of the ordinary?
I have bought mobile phones, laptops, hard disk drives and never once did I receive an item that was DOA, or an empty box. I even bought live fish, live plants and they are all thriving upon arrival. Perhaps out of the many times I bought something, 0.01% of the time I got a leaky bottle.
If you know PosLaju is not reliable in your area, then you don’t use PosLaju. J&T Express delivers to my area every day including Sundays and public holidays, so I use them. They do sometimes skip a day due to weather, but hey at least most of the times they are sending. If PosLaju only delivers to your area once a week, then you don’t order perishables with that service!
Most of the courier service has my contact number, and in the event when they have a parcel and they are not making the trip over due to only 1 or 2 items, they call me or send me a Whatsapp message. It does not that that much of an effort to be nice to your parcel delivery guy, be nice to them, and they will be nice to you.
Sometimes I see videos of courier services throwing items up their truck and such. Think about this, you paid RM1, RM2 for shipping, what are you expecting from your delivery servicemen? Red carpet?